ByteLoom – Terms of Use

These Terms of Use ("Terms") apply to all users who access or use the services, website, or any technology solutions offered by ByteLoom Pty Ltd (ACN: 687 184 096) ("we", "us", or "our"). By using our website at www.byteloom.com.au or engaging with our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

1. Services Description

ByteLoom provides software development, IT support, consulting, and digital solutions to clients in Australia and internationally. All information on our website is provided for general informational purposes only. While we make reasonable efforts to ensure the accuracy and reliability of content, we do not guarantee that it is error-free, current, or suitable for your particular circumstances. You acknowledge that use of any content or material from our website or services is at your own risk, and it is your responsibility to ensure that any services or information meet your requirements.

2. Intellectual Property

All intellectual property rights in the content on our website, including but not limited to software, source code, documents, graphics, logos, trademarks, and service marks, remain the exclusive property of ByteLoom or our licensors. You are granted a limited, non-exclusive, non-transferable license to use our services strictly in accordance with these Terms. You must not reproduce, distribute, modify, or publicly display any of our content without our prior written consent.

3. User Responsibilities

By using our services or submitting any project or development brief to us, you warrant that all information provided is accurate, legal, and does not infringe any third-party rights. We reserve the right to refuse service or terminate any client relationship if false, misleading, or malicious content is provided to us or if your actions pose a risk to our reputation or legal compliance. You agree not to use our services to transmit any unlawful, offensive, defamatory, or harmful content or for any purpose that violates local, state, national, or international laws.

4. Disclaimer and Limitation of Liability

You understand and agree that our services, including software, platforms, and third-party integrations, are provided "as is" and "as available" without warranties of any kind, either express or implied, except as required under Australian Consumer Law. To the fullest extent permitted by law, we exclude all liability for loss or damage (including indirect, consequential, or economic loss) arising from your use of our services, unless directly caused by our gross negligence or proven misconduct.

5. Fees and Payment

Where applicable, service fees, pricing, and payment terms will be outlined in a separate quotation, service agreement, or invoice issued by us. All prices are quoted in Australian dollars and may be subject to GST. You agree to pay all invoices by the due date. Failure to pay may result in suspension of services or additional recovery costs. Any development or support timelines provided by us are estimates only and may change due to unforeseen circumstances or client delays.

6. Third-Party Services

You acknowledge that third-party software, APIs, platforms, or services may be used or integrated into our solutions. ByteLoom is not responsible for third-party services or any loss arising from their failure or inaccuracy. Your use of third-party services is governed by their respective terms and policies.

7. Changes to Terms

We reserve the right to modify these Terms at any time by publishing the revised version on our website. Continued use of our services or website after changes are made constitutes your acceptance of the revised Terms. You should review these Terms periodically to remain informed of your rights and obligations.

8. Termination

If you terminate a service agreement with us, any deliverables completed and paid for up to that point will be provided to you. We are not responsible for storing or archiving your project data after termination unless explicitly agreed in writing. You remain responsible for retrieving and backing up your data.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Queensland, Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

10. Contact Information

For any questions regarding these Terms, please contact us at contact@byteloom.com.au or by visiting www.byteloom.com.au.